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  • Home
  • CEO diaries
    • After the HN launch
    • Remote companies can be too asynchronous
    • The time before YC
    • Winning from the back - late mover advantage
    • Optimize for not breaking up with your co-founder
    • Cancer and revenue - the latest board meeting
    • "How come your website is so nice?"
    • Things I learned last year
    • Our new objective: Nail Self Serve
    • How we found our Ideal Customer Profile
    • Tell me about features, not benefits
    • The magic of a Hacker News Pre-Mortem
    • How to run a transparent startup
    • How we justified quitting our jobs and financing PostHog early on
    • How we made something people want
    • Moving to San Francisco
    • Pivot to PostHog
    • Counterintuitive lessons about our pricing
    • I used to think you don't need product people. I was wrong.
    • How we raised $3M for an open source project
    • A story about pivots
    • The YC Interview
    • Raising money is less stressful than bootstrapping
    • What motivates me as a CEO
    • The really important job interview questions engineers should ask (but don't)
    • Writing for developers
    • Reflecting on YC, 2 years on
  • Company & culture
    • How we do meetings at PostHog
  • Comparisons
    • PostHog vs Matomo
    • PostHog vs Amplitude
    • Why I ditched Google Analytics and Mixpanel for PostHog
  • Engineering
    • Enabling zero downtime data migrations for self-hosted users
    • Automating a software company with GitHub Actions
    • How to speed up ClickHouse queries using materialized columns
    • In-depth: ClickHouse vs PostgreSQL
    • Setting up super fast Cypress tests on GitHub Actions
    • How I learned to love feedback loops (and make better products)
    • Frontend filters & backend SQL - A chat with Eric Duong, Sam Winslow, James Greenhill, and Buddy Williams
    • PostHog Joins Hacktoberfest 2020
    • How PostHog built an app server (from MVP to billions of events)
    • How we’re making PostHog deployments easier
    • Solving the mystery of PostHog’s missing session recordings
    • I used to think you don't need product people. I was wrong.
    • The secrets of PostHog query performance
    • Benchmarking the impact of session recording on performance
    • The state of plugins on PostHog
    • We ship whenever
  • General
    • Setting up super fast Cypress tests on GitHub Actions
    • How we designed the PostHog mascot
    • Why you may not need a sales team
    • A story about pivots
  • Guides
    • Introduction to self-service analytics
    • Building an AARRR pirate funnel (how and why)
    • 5 essential tips for Customer Success teams on PostHog
    • 5 analytics ideas for marketing teams using PostHog
    • Automating a software company with GitHub Actions
    • The most useful B2B SaaS product metrics
    • The 7 best GDPR-compliant analytics tools
    • The best HIPAA-compliant A/B testing tools
    • The 5 best free and open-source A/B testing tools
    • The 4 best HIPAA-compliant analytics tools
    • The best open-source analytics and data tools
    • Open source (and self-hosted) alternatives to Hotjar & FullStory
    • The two ways to estimate your monthly event usage
    • How to speed up ClickHouse queries using materialized columns
    • In-depth: ClickHouse vs PostgreSQL
    • Google is about to make it a lot harder to track website and app users without third-party cookies
    • Setting up super fast Cypress tests on GitHub Actions
    • 5 essential PostHog apps for new users
    • 5 events all teams should track with PostHog
    • What launching Experimentation taught us about running effective A/B tests
    • How to get the first 10 paying customers for your devtool company (and other customer acquisition tips)
    • The best GA4 alternatives for apps and websites
    • How to harness the awesome power of growth loops
    • What is user segmentation?
    • How to measure product engagement
    • How to achieve B2B product market fit
    • How to work out what your users really need
    • How we do hiring & HR at PostHog
    • How we turned ClickHouse into our event mansion
    • An introduction to customer retention
    • Is Google Analytics HIPAA compliant?
    • Finding your North Star metric and why it matters
    • How we monetized our open source devtool
    • Building an open source data stack
    • How to plan a killer company offsite in just 8 weeks
    • Permissions and projects in PostHog, explained
    • How (and why) our marketing team uses PostHog
    • PostHog vs Matomo
    • PostHog vs Amplitude
    • Product engineer vs software engineer: what's the difference?
    • Don’t bother securing your trademarks in the beginning
    • How to seed, grow, and scale Developer Relations (and how we're doing it at PostHog)
    • The ops toolkit for early-stage startups
    • How (and why) to track your website with PostHog
    • 22 ways PostHog makes it easier to build great products
    • What is a product engineer (and why they're awesome)
    • A simple guide to personal data and PII
    • An introduction to product analytics and how it works
    • What is SSO and why you should enable it for PostHog
    • The 3 critical reasons companies choose self-hosted analytics
  • HogMail
    • HogMail #14
    • HogMail #15
    • HogMail #16
    • HogMail #17: The personal traits that can't be taught
    • HogMail #18: What can SaaS learn from the New York Times?
  • Inside PostHog
    • PostHog raises $15 million Series B for open source product analytics
    • A non-coders thoughts on ‘Everybody Codes’ - Part Two
    • A non-coder's thoughts on an 'Everybody Codes' culture
    • After the HN launch
    • Remote companies can be too asynchronous
    • The time before YC
    • How PostHog uses Wren to offset carbon emissions during offsites
    • Winning from the back - late mover advantage
    • Optimize for not breaking up with your co-founder
    • Cancer and revenue - the latest board meeting
    • "How come your website is so nice?"
    • Things I learned last year
    • Our new objective: Nail Self Serve
    • How we found our Ideal Customer Profile
    • How we do customer support at our open source devtool company
    • The importance of dogfooding - Why product managers should use their product as much as their users
    • How we designed the PostHog mascot
    • Using Gatsby and Puppeteer to create dynamic Open Graph images
    • Creating an employee-friendly startup share option scheme
    • Tell me about features, not benefits
    • How I learned to love feedback loops (and make better products)
    • The magic of a Hacker News Pre-Mortem
    • HostHogs - free drinks, free pizza and frequently asked questions
    • How to run a transparent startup
    • How we do hiring & HR at PostHog
    • How PostHog built an app server (from MVP to billions of events)
    • How we turned ClickHouse into our event mansion
    • How we justified quitting our jobs and financing PostHog early on
    • Introducing Phil Leggetter, our new head of Developer Relations
    • Using Google Analytics was deemed 'illegal' in some EU countries. We built a microsite in 48 hours to capitalize on the news.
    • Introducing Joe Martin - Our first Product Marketer
    • How we made something people want
    • How we do meetings at PostHog
    • Solving the mystery of PostHog’s missing session recordings
    • Moving to San Francisco
    • How PostHog's new VP focused the company on nailing funnels in his first week
    • An engineer's guide to picking a cofounder
    • Pivot to PostHog
    • How to plan a killer company offsite in just 8 weeks
    • PostHog raises $12 million in funding led by GV and Y Combinator
    • What we learned about hiring from our first five employees
    • How (and why) our marketing team uses PostHog
    • How we rebranded PostHog in four weeks - a postmortem
    • Counterintuitive lessons about our pricing
    • I used to think you don't need product people. I was wrong.
    • What's the true role of a product team at an engineering-led organization?
    • Building an all-remote company from scratch
    • How we raised $3M for an open source project
    • All the cool things we built at our Rome hackathon
    • Content marketing strategy for devtool companies - How we do it at PostHog
    • How to seed, grow, and scale Developer Relations (and how we're doing it at PostHog)
    • Benchmarking the impact of session recording on performance
    • Speeding up PostHog builds with Depot
    • How to run finance at your startup without hiring a finance person
    • How to choose job titles in your early stage startup
    • Startups, stop treating engineers like a different species
    • The ops toolkit for early-stage startups
    • A story about pivots
    • The YC Interview
    • Why we ditched ‘talk to sales’ for transparent pricing
    • Raising money is less stressful than bootstrapping
    • What motivates me as a CEO
    • The really important job interview questions engineers should ask (but don't)
    • Why I ditched Google Analytics and Mixpanel for PostHog
    • Why infrastructure is a competitive advantage for us
    • Why we raised a $15m Series B ahead of schedule
    • Writing for developers
    • Reflecting on YC, 2 years on
    • YC adds PostHog to top valued companies for July 2021
  • Launch week
    • Introducing Collaboration for PostHog
    • Introducing Data Management for PostHog
    • What launching Experimentation taught us about running effective A/B tests
    • How we’re making PostHog deployments easier
    • PostHog Launch Week I: A Universe of New Features
    • The secrets of PostHog query performance
  • Open source
    • The Early Days of GitLab - A Chat with Sid Sijbrandij
    • The 5 best free and open-source A/B testing tools
    • The 6 best free and open-source feature flag tools
    • The best open-source analytics and data tools
    • Open source (and self-hosted) alternatives to Hotjar & FullStory
    • How we do customer support at our open source devtool company
    • How I learned to love feedback loops (and make better products)
    • PostHog Joins Hacktoberfest 2020
    • Give Back Friday with PostHog
    • Building an open source data science publishing platform - An interview with Datapane CEO, Leo Anthias
    • How we monetized our open source devtool
    • Open source is eating SaaS
    • Building an open source data stack
    • Should open source projects track you?
    • PostHog vs Amplitude
    • How we raised $3M for an open source project
    • Why open-source projects are essential for large businesses
    • Send love to open-source projects on Valentine's Day
    • Speeding up PostHog builds with Depot
    • The 3 critical reasons companies choose self-hosted analytics
  • PostHog Academy
    • What is user segmentation?
    • How to measure product engagement
    • How to achieve B2B product market fit
    • How to work out what your users really need
    • An introduction to customer retention
    • An introduction to product analytics and how it works
  • Privacy
    • The 7 best GDPR-compliant analytics tools
    • The best HIPAA-compliant A/B testing tools
    • The 4 best HIPAA-compliant analytics tools
    • Google is about to make it a lot harder to track website and app users without third-party cookies
    • A new 'Privacy Shield' won't solve big tech's GDPR problem
    • Is Google Analytics HIPAA compliant?
    • A simple guide to personal data and PII
  • Product analytics
    • Introduction to self-service analytics
    • Building an AARRR pirate funnel (how and why)
    • The two ways to estimate your monthly event usage
    • How to harness the awesome power of growth loops
    • What is user segmentation?
    • How to measure product engagement
    • How to achieve B2B product market fit
    • How to work out what your users really need
    • An introduction to customer retention
    • Is autocapture ‘still’ bad?
    • Finding your North Star metric and why it matters
    • How PostHog's new VP focused the company on nailing funnels in his first week
    • What's the true role of a product team at an engineering-led organization?
    • How to turn your engineers into product people
    • 22 ways PostHog makes it easier to build great products
    • An introduction to product analytics and how it works
  • Product updates
    • Why we're giving away 100 times more cloud usage, free
    • Enabling zero downtime data migrations for self-hosted users
    • Introducing the Avo Inspector app
    • We just made PostHog Open Source 1000x more scalable via ClickHouse
    • Introducing Collaboration for PostHog
    • Introducing Data Management for PostHog
    • What launching Experimentation taught us about running effective A/B tests
    • Group Analytics is now available in PostHog
    • You can now reverse ETL into PostHog with Hightouch
    • How we’re making PostHog deployments easier
    • PostHog Launch Week I: A Universe of New Features
    • How we’re improving performance by combining persons and events
    • PostHog teams up with Altinity
    • Introducing PostHog Cloud EU
    • Restack joins the PostHog Marketplace
    • PostHog is now available on Segment!
    • The secrets of PostHog query performance
    • Why we're removing the sessions page
    • Array 1.0.10
    • Array 1.0.11
    • Array 1.0.8
    • Array 1.0.9
    • Array 1.1.0
    • Array 1.11.0
    • Array 1.10.0
    • Array 1.12.0
    • Array 1.13.0
    • Array 1.14.0
    • Array 1.15.0
    • Array 1.16.0
    • Array 1.17.0
    • Array 1.18.0
    • Array 1.2.0
    • Array 1.19.0
    • Array 1.20.0
    • Array 1.22.0
    • Array 1.21.0
    • Array 1.23.0
    • Array 1.24.0
    • Array 1.25.0
    • Array 1.27.0
    • Array 1.28.0
    • Array 1.29.0
    • Array 1.26.0
    • Array 1.3.0
    • Array 1.30.0
    • Array 1.31.0
    • Array 1.32.0
    • Array 1.33.0
    • Array 1.34.0
    • Array 1.35.0: Introducing SAML, world map view and new plugins
    • Array 1.37.0: Cohorts 2.0 and event & property detail pages
    • Array 1.36.0: Introducing AND/OR filtering, timezone support and universal search
    • Array 1.38.0: Exports, subscriptions and session analysis
    • Array 1.39.0: Betas, persons, events and libraries
    • Array 1.4.0
    • Array 1.40.0: Interface improvements and more!
    • Array 1.42.0: Get beta features via our roadmap!
    • Array 1.5.0
    • Array 1.41.0: Improving performance by up to 400%
    • Array 1.6.0
    • Array 1.7.0
    • Array 1.8.0
    • Array 1.9.0
    • Array 1.0.0
    • The state of plugins on PostHog
  • Release notes
    • Introducing the Avo Inspector app
    • How we’re improving performance by combining persons and events
    • Array 1.0.10
    • Array 1.0.11
    • Array 1.0.8
    • Array 1.0.9
    • Array 1.1.0
    • Array 1.11.0
    • Array 1.10.0
    • Array 1.12.0
    • Array 1.13.0
    • Array 1.14.0
    • Array 1.15.0
    • Array 1.16.0
    • Array 1.17.0
    • Array 1.18.0
    • Array 1.2.0
    • Array 1.19.0
    • Array 1.20.0
    • Array 1.22.0
    • Array 1.21.0
    • Array 1.23.0
    • Array 1.24.0
    • Array 1.25.0
    • Array 1.27.0
    • Array 1.28.0
    • Array 1.29.0
    • Array 1.26.0
    • Array 1.3.0
    • Array 1.30.0
    • Array 1.31.0
    • Array 1.32.0
    • Array 1.33.0
    • Array 1.34.0
    • Array 1.35.0: Introducing SAML, world map view and new plugins
    • Array 1.37.0: Cohorts 2.0 and event & property detail pages
    • Array 1.36.0: Introducing AND/OR filtering, timezone support and universal search
    • Array 1.38.0: Exports, subscriptions and session analysis
    • Array 1.39.0: Betas, persons, events and libraries
    • Array 1.4.0
    • Array 1.40.0: Interface improvements and more!
    • Array 1.42.0: Get beta features via our roadmap!
    • Array 1.5.0
    • Array 1.41.0: Improving performance by up to 400%
    • Array 1.6.0
    • Array 1.7.0
    • Array 1.8.0
    • Array 1.9.0
    • Array 1.0.0
  • Startups
    • A non-coder's thoughts on an 'Everybody Codes' culture
    • How we found our Ideal Customer Profile
    • Creating an employee-friendly startup share option scheme
    • How to get the first 10 paying customers for your devtool company (and other customer acquisition tips)
    • How to run a transparent startup
    • Building an open source data science publishing platform - An interview with Datapane CEO, Leo Anthias
    • How we made something people want
    • How we monetized our open source devtool
    • Should open source projects track you?
    • An engineer's guide to picking a cofounder
    • How to plan a killer company offsite in just 8 weeks
    • What we learned about hiring from our first five employees
    • How we rebranded PostHog in four weeks - a postmortem
    • Product engineer vs software engineer: what's the difference?
    • What's the true role of a product team at an engineering-led organization?
    • Why you may not need a sales team
    • Don’t bother securing your trademarks in the beginning
    • Building an all-remote company from scratch
    • All the cool things we built at our Rome hackathon
    • Content marketing strategy for devtool companies - How we do it at PostHog
    • Why open-source projects are essential for large businesses
    • How to run finance at your startup without hiring a finance person
    • How to choose job titles in your early stage startup
    • Startups, stop treating engineers like a different species
    • The ops toolkit for early-stage startups
    • How to turn your engineers into product people
    • Raising money is less stressful than bootstrapping
    • What is a product engineer (and why they're awesome)
    • Writing for developers
    • Reflecting on YC, 2 years on
  • Using PostHog
    • 5 essential tips for Customer Success teams on PostHog
    • 5 analytics ideas for marketing teams using PostHog
    • 5 essential PostHog apps for new users
    • 5 events all teams should track with PostHog
    • Permissions and projects in PostHog, explained
    • How (and why) our marketing team uses PostHog
    • How (and why) to track your website with PostHog
    • What is SSO and why you should enable it for PostHog
  • Home
  • CEO diaries
    • After the HN launch
    • Remote companies can be too asynchronous
    • The time before YC
    • Winning from the back - late mover advantage
    • Optimize for not breaking up with your co-founder
    • Cancer and revenue - the latest board meeting
    • "How come your website is so nice?"
    • Things I learned last year
    • Our new objective: Nail Self Serve
    • How we found our Ideal Customer Profile
    • Tell me about features, not benefits
    • The magic of a Hacker News Pre-Mortem
    • How to run a transparent startup
    • How we justified quitting our jobs and financing PostHog early on
    • How we made something people want
    • Moving to San Francisco
    • Pivot to PostHog
    • Counterintuitive lessons about our pricing
    • I used to think you don't need product people. I was wrong.
    • How we raised $3M for an open source project
    • A story about pivots
    • The YC Interview
    • Raising money is less stressful than bootstrapping
    • What motivates me as a CEO
    • The really important job interview questions engineers should ask (but don't)
    • Writing for developers
    • Reflecting on YC, 2 years on
  • Company & culture
    • How we do meetings at PostHog
  • Comparisons
    • PostHog vs Matomo
    • PostHog vs Amplitude
    • Why I ditched Google Analytics and Mixpanel for PostHog
  • Engineering
    • Enabling zero downtime data migrations for self-hosted users
    • Automating a software company with GitHub Actions
    • How to speed up ClickHouse queries using materialized columns
    • In-depth: ClickHouse vs PostgreSQL
    • Setting up super fast Cypress tests on GitHub Actions
    • How I learned to love feedback loops (and make better products)
    • Frontend filters & backend SQL - A chat with Eric Duong, Sam Winslow, James Greenhill, and Buddy Williams
    • PostHog Joins Hacktoberfest 2020
    • How PostHog built an app server (from MVP to billions of events)
    • How we’re making PostHog deployments easier
    • Solving the mystery of PostHog’s missing session recordings
    • I used to think you don't need product people. I was wrong.
    • The secrets of PostHog query performance
    • Benchmarking the impact of session recording on performance
    • The state of plugins on PostHog
    • We ship whenever
  • General
    • Setting up super fast Cypress tests on GitHub Actions
    • How we designed the PostHog mascot
    • Why you may not need a sales team
    • A story about pivots
  • Guides
    • Introduction to self-service analytics
    • Building an AARRR pirate funnel (how and why)
    • 5 essential tips for Customer Success teams on PostHog
    • 5 analytics ideas for marketing teams using PostHog
    • Automating a software company with GitHub Actions
    • The most useful B2B SaaS product metrics
    • The 7 best GDPR-compliant analytics tools
    • The best HIPAA-compliant A/B testing tools
    • The 5 best free and open-source A/B testing tools
    • The 4 best HIPAA-compliant analytics tools
    • The best open-source analytics and data tools
    • Open source (and self-hosted) alternatives to Hotjar & FullStory
    • The two ways to estimate your monthly event usage
    • How to speed up ClickHouse queries using materialized columns
    • In-depth: ClickHouse vs PostgreSQL
    • Google is about to make it a lot harder to track website and app users without third-party cookies
    • Setting up super fast Cypress tests on GitHub Actions
    • 5 essential PostHog apps for new users
    • 5 events all teams should track with PostHog
    • What launching Experimentation taught us about running effective A/B tests
    • How to get the first 10 paying customers for your devtool company (and other customer acquisition tips)
    • The best GA4 alternatives for apps and websites
    • How to harness the awesome power of growth loops
    • What is user segmentation?
    • How to measure product engagement
    • How to achieve B2B product market fit
    • How to work out what your users really need
    • How we do hiring & HR at PostHog
    • How we turned ClickHouse into our event mansion
    • An introduction to customer retention
    • Is Google Analytics HIPAA compliant?
    • Finding your North Star metric and why it matters
    • How we monetized our open source devtool
    • Building an open source data stack
    • How to plan a killer company offsite in just 8 weeks
    • Permissions and projects in PostHog, explained
    • How (and why) our marketing team uses PostHog
    • PostHog vs Matomo
    • PostHog vs Amplitude
    • Product engineer vs software engineer: what's the difference?
    • Don’t bother securing your trademarks in the beginning
    • How to seed, grow, and scale Developer Relations (and how we're doing it at PostHog)
    • The ops toolkit for early-stage startups
    • How (and why) to track your website with PostHog
    • 22 ways PostHog makes it easier to build great products
    • What is a product engineer (and why they're awesome)
    • A simple guide to personal data and PII
    • An introduction to product analytics and how it works
    • What is SSO and why you should enable it for PostHog
    • The 3 critical reasons companies choose self-hosted analytics
  • HogMail
    • HogMail #14
    • HogMail #15
    • HogMail #16
    • HogMail #17: The personal traits that can't be taught
    • HogMail #18: What can SaaS learn from the New York Times?
  • Inside PostHog
    • PostHog raises $15 million Series B for open source product analytics
    • A non-coders thoughts on ‘Everybody Codes’ - Part Two
    • A non-coder's thoughts on an 'Everybody Codes' culture
    • After the HN launch
    • Remote companies can be too asynchronous
    • The time before YC
    • How PostHog uses Wren to offset carbon emissions during offsites
    • Winning from the back - late mover advantage
    • Optimize for not breaking up with your co-founder
    • Cancer and revenue - the latest board meeting
    • "How come your website is so nice?"
    • Things I learned last year
    • Our new objective: Nail Self Serve
    • How we found our Ideal Customer Profile
    • How we do customer support at our open source devtool company
    • The importance of dogfooding - Why product managers should use their product as much as their users
    • How we designed the PostHog mascot
    • Using Gatsby and Puppeteer to create dynamic Open Graph images
    • Creating an employee-friendly startup share option scheme
    • Tell me about features, not benefits
    • How I learned to love feedback loops (and make better products)
    • The magic of a Hacker News Pre-Mortem
    • HostHogs - free drinks, free pizza and frequently asked questions
    • How to run a transparent startup
    • How we do hiring & HR at PostHog
    • How PostHog built an app server (from MVP to billions of events)
    • How we turned ClickHouse into our event mansion
    • How we justified quitting our jobs and financing PostHog early on
    • Introducing Phil Leggetter, our new head of Developer Relations
    • Using Google Analytics was deemed 'illegal' in some EU countries. We built a microsite in 48 hours to capitalize on the news.
    • Introducing Joe Martin - Our first Product Marketer
    • How we made something people want
    • How we do meetings at PostHog
    • Solving the mystery of PostHog’s missing session recordings
    • Moving to San Francisco
    • How PostHog's new VP focused the company on nailing funnels in his first week
    • An engineer's guide to picking a cofounder
    • Pivot to PostHog
    • How to plan a killer company offsite in just 8 weeks
    • PostHog raises $12 million in funding led by GV and Y Combinator
    • What we learned about hiring from our first five employees
    • How (and why) our marketing team uses PostHog
    • How we rebranded PostHog in four weeks - a postmortem
    • Counterintuitive lessons about our pricing
    • I used to think you don't need product people. I was wrong.
    • What's the true role of a product team at an engineering-led organization?
    • Building an all-remote company from scratch
    • How we raised $3M for an open source project
    • All the cool things we built at our Rome hackathon
    • Content marketing strategy for devtool companies - How we do it at PostHog
    • How to seed, grow, and scale Developer Relations (and how we're doing it at PostHog)
    • Benchmarking the impact of session recording on performance
    • Speeding up PostHog builds with Depot
    • How to run finance at your startup without hiring a finance person
    • How to choose job titles in your early stage startup
    • Startups, stop treating engineers like a different species
    • The ops toolkit for early-stage startups
    • A story about pivots
    • The YC Interview
    • Why we ditched ‘talk to sales’ for transparent pricing
    • Raising money is less stressful than bootstrapping
    • What motivates me as a CEO
    • The really important job interview questions engineers should ask (but don't)
    • Why I ditched Google Analytics and Mixpanel for PostHog
    • Why infrastructure is a competitive advantage for us
    • Why we raised a $15m Series B ahead of schedule
    • Writing for developers
    • Reflecting on YC, 2 years on
    • YC adds PostHog to top valued companies for July 2021
  • Launch week
    • Introducing Collaboration for PostHog
    • Introducing Data Management for PostHog
    • What launching Experimentation taught us about running effective A/B tests
    • How we’re making PostHog deployments easier
    • PostHog Launch Week I: A Universe of New Features
    • The secrets of PostHog query performance
  • Open source
    • The Early Days of GitLab - A Chat with Sid Sijbrandij
    • The 5 best free and open-source A/B testing tools
    • The 6 best free and open-source feature flag tools
    • The best open-source analytics and data tools
    • Open source (and self-hosted) alternatives to Hotjar & FullStory
    • How we do customer support at our open source devtool company
    • How I learned to love feedback loops (and make better products)
    • PostHog Joins Hacktoberfest 2020
    • Give Back Friday with PostHog
    • Building an open source data science publishing platform - An interview with Datapane CEO, Leo Anthias
    • How we monetized our open source devtool
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How we justified quitting our jobs and financing PostHog early on

  • James Hawkins
    James Hawkins

Let me tell you a story of the financial pressures that face new founders and how that pressure motivated Tim and me to make an epic pivot leap, from bootstrapping to a VC-backed startup.

I began this journey because I had spent a lot of time in the world of enterprise software sales, and wanted to work on a product that could be adopted bottom up. I felt like it was the future of software, even for huge companies. I convinced Tim to join me with a dubious prototype and confidence of a salesman that the product was pretty much done and ready to sell - so simple right! We both saved a year’s living costs and planned to build and launch for 6 months and then to check in if we'd run for a further 6 months. We took the “risky” leap...

via GIPHY

Quitting your job can be the most sensible thing to do

Risk is different depending on your skills and experience. Take a look at the demand for your services on the open market. Will the market demand hold for a year or two? Do you have experience contracting or freelancing? If not, do your research and experiment so that you can find your true risk profile - it could be much lower risk than you think.

Tim and I both code but he’s the (so much) stronger developer. Thus he went full-time and I negotiated to go part time 2 days a week. That money went straight into the business. It minimized our shared risk and allowed us to get coworking space, pay for tools and ads without drawing on savings for these - given we weren't going to pay ourselves.

Quite simply, we would spend a set amount of our savings and time, and if it didn't work out, we were fortunate enough to know we'd probably be able to get another job. That takes a lot of privilege because of years working in tech, and our lives leading up to that, and we can only imagine how the world could look now if that were the case for more people.

You’ll have to decide to bootstrap or go for VC

You can easily bootstrap and then raise venture capital later but it's fighting the system if you attempt to do it the other way around. We spent the first three months indie hacking and came to the conclusion that capital would always be a frustrating constraint - it was going to take years to be able to hire great people, or even to get back to our pre-startup salaries, with a massive trench in the middle. No wonder why people advise bootstrapping as a side-gig.

What we realized was we wanted to do something bigger, and we were happy not to own the whole pie. Tim and I had been pushing for months and stopped to ask ourselves, if we continued on this path and we reached 80 years old, would we be happy with what we did in our career? We both said no, for us it was slow and dull. We decided to aim bigger and do something more exciting.

We reorganized everything around what were often weekly product launches. Yes that’s right, not sprints, build and validate the product with 10-15 customers in a week. It sounds ludicrous, and it was. But demonstrating and giving access to a product rather than a landing page or mockups got us the high quality validation we needed to move on to the next idea. We got comfortable throwing out what we’d built - as cliché as it sounds, the light bulb moment is realizing you never throw away the lessons. If you’d like more detail, I wrote more on pivoting over and over.

via GIPHY

Don't buy all the things

As conventional wisdom goes, we spent very little money in the early days. GitHub, AWS and Figma free tier were our bread and butter but it took longer to discover the true value of our time and how to spend it wisely.

Tim and I tried remote working, but found it difficult to be focused and in-sync with each other while rapidly prototyping. Getting cheap WeWork access ($100/month/person) was a game changer for us. We constantly pushed each other and tried to keep up with the other’s pace - plus all the free coffee we could drink!

via GIPHY

While Tim was building products, I recruited users to validate them. It was manual and slow so I worked out the value of my time (based on the opportunity cost of not having a normal job), and realized that a little ad spend could get weeks' worth of manually-recruited users in a day. If you are in a similar situation, ask yourself if there are legitimate reasons to go slowly or are you artificially holding yourself back?

Closing our first round

Both Tim and I wanted to get into YC from the moment we decided to go for the VC route. We reached out to our network and scoured the internet to gleam application strategies.

Many swung big in the hope of going viral, like a well-timed Show HN launch before the application. This felt too binary for us: you are either screwed or winning. Whereas if we thought of ways to steadily get users every week we'd have something real to talk about. We saw YC cared about speed and iteration, so we focused on what we are good at.

For most of our ideas we struggled to get and retain users. The idea we got into YC with was different, users were excited to join and stuck around. We doubled down on ads and by the time we applied we had 300 users and 600 by the interview - it was important for us to show continued growth.

Small caveat: PostHog today is very different to what we applied to YC with. I feel this strategy worked for our self-serve dev tool, but it would have been harder for us today. If your product is closer to a tool (/toy) you can try this strategy.

The night before

My enterprise sales and marketing years had cursed my writing style.

Long meaningless words kept creeping their way into our written application, so the night before the deadline, we threw everything out and made the demo video instead.

via GIPHY

We brainstormed the least enterprise things we could do, pink Comic Sans typography and a sprinkle of emojis seemed like the right course. Many takes later and delirium setting in, we produced these never-shared-before YC application and demo videos 🙈 If you can work out what Tim is saying in the first few seconds we’ll send you some "awesome swag". Please forgive my weirdly intense camera stare - it was late.

Ramen millionaire

Five months later, we got into YC and received the standard $120k cheque for 7%, valuing PostHog at nearly $2M. If you were a solo founder, technically you’d be a millionaire, whilst still eating ramen and scrambling for freebies. We kept things very frugal during YC - your runway is determined by living costs. I had long given up my fancy Jaguar XE and got a 2008 Ford Mondeo (sidenote: it was pleasing not feeling like my car was compensating for some insecurity or another), and I had a personal runway spreadsheet with all my spending on it.

Applying to YC was a challenging time and we’d like to help you have the best shot getting in. James recently did an AmA on applying to YC that you can watch here.

Future posts in this series will cover our fast-follow seed and series A rounds in detail. Subscribe to our newsletter and follow us on Twitter to not miss anything.

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Author

  • James Hawkins
    James Hawkins

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  • CEO diaries
  • Inside PostHog

Mar 09, 2021

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  • Closing our first round
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